Terms & Conditions

These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.

 

General terms and conditions

This site is owned and operated by CBD Jenny Ltd, company registration SC679633, registered address 7 Harvest Street, Stirling, FK9 5GE. Trading address is same as registered address. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@cbdjenny.co.uk.

 

Conditions of Use

Products sold by CBD Jenny Ltd may cause sedation or stimulation. Do not drive or operate dangerous machinery if you feel tired after taking these products.

 

Do not exceed the recommended dosage

Products sold by CBD Jenny Ltd may conflict with your prescription medications. CBD Jenny Ltd does not recommend combining our CBD products with prescription medications. CBD Jenny Ltd cannot be held accountable should a medication conflict occur. Always consult your doctor before taking any new product. The recommended dosage refers to adults only.

 

The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.

 

Acknowledgement of your order

To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.

 

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to CBD Jenny Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

 

Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

 

Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

 

Availability

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

 

Price

The prices payable for goods that you order are as set out on our website. All prices are correct at the time of entering information.

Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.

 

Payment terms

We will take payment upon receipt of your order from your credit or debit card via Zotto payment gateway or you can request alternate payment via BACS transfer. We accept no liability if a delivery is delayed because you did not provide us with the correct payment details.

If it is not possible to obtain full payment for the goods from you via this website, or arrange payment through a BACS payment, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.

 

Shipping

All order will be dispatched with within 1-2 business days. All orders will incur a £3.20 shipping charge and will be dispatched within 1-2 days of order. All orders over £50 will have free delivery as standard. Items are shipped on Monday-Friday.

CBD Jenny Ltd does not take responsibility for customs fees, customs delays and other customs problems.

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please note that it may not be possible to leave goods in certain places if you are not able to accept delivery. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence).

We will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date or offer you a full refund.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you, they will be held at your own risk and we will not be liable for their loss or destruction.

 

Returns

In the event of being unsatisfied with the quality of the product, please contact us by email (info@cbdjenny.co.uk) within 14 days of receiving the product for a full refund. Import duties are non-refundable.

Your refund cannot be given if the goods you have ordered have been opened, used or damaged in any way. 

You must send the goods back to our contact address at your own cost and risk. If you cancel but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are returning your order, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.

We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example damage to the packaging)

 

Cancellation by CBD Jenny Ltd

We reserve the right not to process your order if we have insufficient stock to deliver the goods you have ordered.

If you have any questions or complaints about the goods, please contact us. You can do so at info@cbdjenny.co.uk or using our contact form.

 

Liability

Unless agreed otherwise, if you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery, we will provide you with a full refund.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do or is due to events which are beyond our reasonable control.

Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

 

Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

 

Privacy

You acknowledge and agree to be bound by the terms of our privacy policy (INSERT LINK TO PP).

 

Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

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